California Consumer Privacy Act Information Rights Center
Welcome to U.S. Cellular's California Consumer Privacy Act (“CCPA”) Information Rights Center. On this page, you can learn more about your rights as a California consumer and how to exercise those rights.
This page summarizes the rights granted by the CCPA, supplements the information found in the California Rights section of U.S. Cellular's Privacy Statement, and applies solely to California residents.
Overview of Your Rights as a California Consumer
The CCPA provides California consumers with specific rights regarding their Personal Information. California consumers have the right to know:
- What categories of Personal Information is collected;
- The categories of sources of Personal Information collected;
- The business or commercial purposes for how your Personal Information is used; and
- The categories of third parties with whom we share or sell Personal Information.
If you are a California resident, this page provides information on how to exercise your CCPA rights. Specifically, with certain exceptions, you have the right:
- To request access to categories of or the specific pieces of your Personal Information that we have collected in the previous 12 months in a readily usable format twice in a 12 month period;
- To request deletion of your Personal Information;
- To request that we do not sell your Personal Information; and
- To be free from discrimination for exercising your privacy rights.
Consumer Rights Requests
Right to Access
Under the CCPA, California consumers may request access to their CCPA PI. If you are a current California resident, you may use this resource to request access to your CCPA PI. U.S. Cellular must verify your identity and validate your request before we will fulfill it. For verified requests, we will provide you with a copy of your CCPA PI collected by U.S. Cellular within the previous 12 months. The request will be fulfilled within 45 days of submission or an extension notification will be provided.
Right to Delete
Under the CCPA, California consumers may request the erasure of their CCPA PI subject to exemptions set forth in the CCPA. If you are a current California resident, you may use this resource to request the deletion of your CCPA PI. U.S. Cellular must verify your identity and validate your request before we will fulfill it. Under certain circumstances under the CCPA, U.S. Cellular may not be required to delete your CCPA PI.
U.S. Cellular must verify your identity and validate your request before we will fulfill it. We require that you provide authentication information (e.g. Name, PIN, Address, and Email) depending on the relationship that you have with us.
We may not provide you with your CCPA PI if we cannot verify your identity or authority to make the request and confirm the CCPA PI relates to you. We may communicate with you should we have questions about the information that you provide or your submission request.
Making a verifiable request does not require you to create an account with us.
Notification of Extension
U.S. Cellular will make an effort to fulfill verified requests, or explain why we are denying a request in whole or in part, within 45 days of receipt. However, the period for responding to your verified request may be extended by up to an additional 45 days if necessary based on the complexity and the number of requests we receive. If an extension is required, U.S Cellular will communicate the extension and the reason(s) for the delay within 45 days of receiving your request.
U.S. Cellular will not discriminate against California consumers who exercise their CCPA rights. For more information on U.S Cellular’s California Privacy Rights practices, please see the California Privacy Rights section of our Privacy Statement.
Submit Your Request
U.S. Cellular accepts requests as follows:
- Via web: U.S. Cellular's Data Subject Request Intake Form
- Via toll free telephone number: 833-500-0439
U.S. Cellular will verify your identity and validate your request based on the information provided by you. If we have questions about your request or require an extension to the timeline, we will communicate with you using the contact information provided in your request.
Do Not Sell My Personal Information & Cookie Preferences
Do Not Sell My Personal Information
You may opt out of or disable our Targeting Cookies if you do not want U.S. Cellular to sell your CCPA PI. To accomplish this, please click the Manage Cookie Preferences button below to launch our Cookie Preference Center and then follow the instructions. U.S. Cellular does not engage in any activities to sell or share your CCPA PI to third parties for valuable consideration beyond the sharing of information collected by Targeting Cookies for Advertising.