TAKE CHARGE OF YOUR UPGRADE

  1. Get the phone you want, when you want it with our flexible upgrade options.
  2. Shop the latest devices from the top brands and get our Excellence Guarantee* that lets you buy with confidence.
  3. Find your best promotion, pick an installment plan and even customize your monthly payments.
*Visit our Excellence Guarantee page for full details on returns and exchanges within 15 days.

YOUR UPGRADE IS AT YOUR FINGERTIPS

Step 1

LOG IN to check your status

  • If you're Upgrade Eligible, you'll be prompted to start your upgrade.
  • If you're Early Upgrade Eligible,* you'll see a notification with important details.
  • You can pay off your device and become Upgrade Eligible at any time.
*Qualifying customers who are Early Upgrade Eligible, after reaching a minimum number of installment payments, may return their current smartphone and upgrade to a new one.
Step 2

Start Shopping

  • If you’re eligible, you can start your upgrade now.
  • Check for any exclusive offers in My Account, or take advantage of other upgrade offers as you shop.
Step 3

Go for your upgrade

  • Upgrade Eligible customers — explore and buy online for no activation fee.
  • Early Upgraders — visit us in-store for personalized assistance.

Eligibility Explained

All the details on all your upgrade options.
Learn More